Gap Analysis: Global Communications

world(prenominal) communication theory, once a leader in the telecommunications industry, has f all last(predicate)en on hard times due to increased competition. In the past(a) three years, Global Communications stock price has dropped more than than 50 percent and is now trading at $28 per share. In an attempt to increase profitability the fellowship leading has developed a two-prong approach. First they plan to grow by introducing new services to small business and consumer markets including local and long-distance telephone, video services, satellite broadband, and wireless internet access. Second the connection plans to reduce costs to by outsourcing technical call centers to India and Ireland (University of Phoenix). This melodic theme will discuss issues and opportunities that Global Communications will grow to address as part of this plan. It will also bottom the various stakeholders affected and outline end-state vision and goals for the organization. Situati on AnalysisIssue and plenty IdentificationThe first issue is that Global Communications isolated their plans for culture and expense reduction to the senior management team. This created a ?silo of familiarity? that flunky undermine an organization?s potential (McShane & antiophthalmic factor; Von Glinow, 2005, chap. 11). In moving forward, Global Communications has an opportunity to efficaciously fleet their vision, goals, and plans for the future to all stakeholders. ?Communication is a chance upon number one wood in knowledge management.

It brings knowledge into the organization and distributes it to empl oyees who guide the study? (McShane & ! Von Glinow, 2005, chap. 11). Secondly, it is important for Global Communications to assume the refine media options to communicate their plans. There are different options purchasable depending on the message to be delivered and the stakeholder affected. By selecting the correct media options, Global Communications can provide optimal communication to all of the stakeholders mixed in the company?s expansion and outsourcing plans. ?Managers can abet reduce information overload and improve... If you want to make for a full essay, order it on our website: OrderCustomPaper.com

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